Patient's Rights and Responsibilities


Information for patients undergoing medical treatment or surgical procedures

It is your right to:
  • be informed about the services offered by North Tas Urology;
  • elect to be treated as a private or public patient;
  • bring a relative, friend or support person along to your consultation;
  • seek the assistance, where necessary, of trained interpreters to ensure effective communication;
  • access advocacy agents;
  • be provided with a clear, concise and easy to understand explanation of your condition or disease;
  • be informed about all the health care options related to your condition;
  • be provided with a clear and easy to understand explanation of the procedure / treatment and any risks or side effects that may occur, prior to giving consent;
  • be involved in decisions about your care and to refuse consent at any time;
  • obtain a second opinion;
  • receive quality care in a safe environment;
  • be treated with courtesy, dignity and respect at all times;
  • be fully informed about any fees or out of pocket expenses which you may incur;
  • comment about the quality of health care that you received, either verbally or in writing; and
  • have access to your medical records, subject to the agreement of your doctor and in compliance with legislative requirements.
It is your responsibility:
  • To be courteous and respectful to staff, other patients and visitors;
  • To provide a complete medical and surgical history including all medications taken at the time;
  • Inform your doctor if you are receiving treatment either conventional or alternative, from another health professional for the same condition;
  • To query any issues you do not understand before providing consent for a procedure;
  • To accept the consequences of your own informed decisions about your treatment;
  • To comply with prescribed treatments or inform the relevant health professional that you do not intend to do so;
  • To keep appointments and inform administration staff if you are unable to do so;
  •  As a private patient to fulfil your financial obligations; and
  • To inform the staff if you are unhappy with our service.


Know your rights & responsibilities as a private patient in hospital – (Au; Govt; Dept; Health & Aging Ph; 026289 9853)